FAQs

Can I return the item if it doesn't work for me?

We accept returns within 7 days of the delivery date, provided that the items are unopened, unused, and in their original packaging. To initiate a return, please email us at returns@deepambition.co.uk to arrange the process.

How do I check the status of my order?

You will receive a receipt for your order immediately after you place it. Once your order has been shipped, you will receive a tracking number. You can use this number to check the status of your order on the Track Order page at any time.

Do you provide a quality guarantee for all the products being sold?

Yes, we offer a quality guarantee for all of our products. If you are not satisfied with the product or find any damages, please contact us immediately and we will do our best to address the issue and ensure your satisfaction

How can I get in contact with you?

You can contact us by email. You can also open a chat with us by clicking the link provided and let us know if you have any questions or concerns.

Do you offer a refund if I don't like the product?

Once your return is received and inspected at our warehouse, please allow 7-10 days for the refund to be processed. We'll issue a full refund for eligible returns.

How do I order on your website?

To order on our website, simply select the offer above and click the 'Buy Now' button. Then, fill in your shipping and billing information. Your order will be shipped to you as soon as possible. Payment is secured by Paypal, Mastercard, Visa, and AMEX.